HOW ARE THE EXCURSIONS IN THIS WEBSITE, DIFFERENT FROM THE REST?
The most relevant and differet characteristic about our excursions, is the quality and attention we offer in all of our services. From pick up until drop off.
CAN I CHANGE MY EXCURSION ONCE I'VE ALREADY PURCHASED IT?
You will always be able to change your excursion, depending on two factors.
1. As long as the price of the excursion you're trying to change to, is either the same or lower.
2. As long as we have availability and room on the date you decide to change to.
I HAVEN'T RECEIVED MY PURCHASE CONFIRMATION. WHAT SHOULD I DO?
If you have not received your confirmation past 24 hours from having placed it. Don't hesitate in getting in contact with us at this email address:
DO YOU EVER DO GIVEAWAYS?
Yes, we do have giveaways. Once a customer has purchased 4 excursions from us. We'll provide a free private transfer from airport to hotel.
If 5 excursions or more. We'll provide both private transfers for free.
WILL MY PAYMENT INFORMATION BE SAFE IN THIS SITE?
Your payment information will always be highly protected in our website, since we only deal with the worldwide well-known PAYPAL.
Have no fear at the time of typing your CC info here.
HOW LATE IN ADVANCE CAN I CANCEL MY PURCHASE?
Cancellation and total refund will only apply if the activity cannot be carried out due to weather conditions or if customer presents any medical issue that doesn't permit them to take part in the activity. It should be notified 72 hours before activity date and Dr certificate is required.